In Summary

Lemon Learning is a digital adoption solution enabling companies to train their employees on software usage through interactive guides directly integrated into their tools. Among its innovative features, Lemon Learning offers a chatbot designed to enhance the user experience by providing instant, contextual assistance.

Challenges of Digital Adoption

Lemon Learning helps tackle several common challenges in the adoption of digital tools within companies:

• Software Complexity: Many enterprise software solutions are complex and can be difficult for new users to master, leading to slow adoption and errors.

• Need for continuous assistance: Users often require ongoing support to use tools effectively, but internal training resources can be limited.

• Varied skill levels: Users have different skill levels, necessitating tailored approaches to ensure smooth adoption.

What Lemon Learning Does with the Chatbot

The chatbot developed by Rakam AI for Lemon Learning addresses these challenges by offering:

• Real-time assistance: The chatbot provides instant, context-aware responses, helping users navigate software features without leaving their work interface.

• Personalised interactive guides: It suggests tutorials and guides tailored to the specific needs of each user, based on their actions and learning journey.

• Reduced IT support burden: By automating part of user support, the chatbot reduces the load on support teams while enhancing training efficiency.

Clients of Lemon Learning

Lemon Learning's clients include large companies (CAC40, SBF120…) aiming to maximise the adoption of their digital tools. The chatbot is particularly valued by training managers and IT teams seeking to provide continuous and effective support to their users.

With the support of the chatbot, Lemon Learning simplifies software adoption in businesses, promoting better productivity and optimised tool usage.