AI in Retail & CPG: Use Cases and Strategy | Rakam AI
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AI FOR RETAIL & CPG

AI in Retail: From the Shelf to Commercial Strategy

Field reps waste time auditing product presence in stores. AI computer vision automates shelf audits: price, facing, shelf level, out-of-stock. Rakam case study with Statigest (BEL/Materne, Mars, St Michel).

Assessment

Business Challenges

Time Wasted on Field Audits

Field reps spend hours manually recording facings, prices and out-of-stocks on shelves. A full audit takes an average of 30 minutes per store. Lengthy data entry, frequent errors, data used too late to act.

Scattered Data

Explore data, retailer Data Sharing, panel rankings, field reports: sources are multiple and rarely cross-referenced. Sales teams lack a unified view to make decisions.

Manual Sales Support

In-store sales pitches are prepared manually. Field reps don't have real-time access to data that would justify an assortment or promotion recommendation.

Inaccurate Product Recognition

Existing shelf image recognition solutions struggle to achieve sufficient accuracy on products with similar packaging. Unreliable automated audits remain a barrier to adoption.

Prioritization

ICE Matrix: Where to Start?

Quick Wins

High impact, low effort

  • Automated field data entry — Intelligent pre-filling of visit forms from visual data and store history. Over 50% reduction in data entry time.
  • Conversational BI assistant — "What are my top 10 stores by distribution on this category?" — natural language queries across sell-out, panel and field data.

Strategic

High impact, medium effort

  • Computer vision product recognition — Automatic detection of facings, prices and out-of-stocks from shelf photos.
  • Visit planning — Automatic prioritization of stores to visit based on commercial potential and out-of-stock alerts.
  • Planogram comparison — Overlay of the negotiated planogram with the actual shelf photo. Detection of placement deviations.

Long Term

Transformative impact, high effort

  • Promotion recommendations — Analysis of promotional history and price elasticity to recommend the most effective mechanics per retailer.
  • Sales forecasting — Demand forecasting models per store, integrating seasonality, promotions and external data.

To build your own roadmap, check out our AI roadmap guide.

Applications

Key Use Cases

Computer Vision Product Recognition

Automatic detection of facings, displayed prices and out-of-stocks from shelf photos. The field rep photographs the aisle and gets a structured audit in seconds.

Automated Field Data Entry

Intelligent pre-filling of visit forms from visual data and store history. Over 50% reduction in data entry time and more reliable reported data.

Intelligent Visit Planning

Automatic store prioritization based on commercial potential, out-of-stock alerts and period objectives. AI optimizes field routes.

Conversational BI Assistant

"What are my top 10 stores by distribution on this category?" — natural language queries across sell-out, panel and field data. Instant answers without Excel exports.

Promotion Recommendations

Analysis of promotional history and price elasticity to recommend the most effective mechanics per retailer and category. AI identifies high-ROI promotions.

Theoretical vs Actual Planogram Comparison

Automatic overlay of the negotiated planogram with the actual shelf photo. Detection of placement gaps, missing references and commercial agreement violations.

Benchmark

How Leaders Are Integrating AI

EasyPicky

In-store video recognition via smartphone. The field rep films the aisle and gets a complete audit (facings, prices, out-of-stocks) in real time without manual entry.

Trax

Computer vision shelf analytics at global scale. Automated analysis of shelf presence, share of shelf and planogram compliance for major CPG groups.

Planorama

Image recognition solution specialized in shelf analysis. Product detection, facing counting and merchandising compliance verification by photo.

Case Study

What Rakam Has Deployed

Statigest

Retail & CPG | Mobile Computer Vision

Statigest develops a field audit solution for CPG brand sales teams. Field reps waste time recording product presence in stores: price, facing, shelf level, out-of-stock. AI computer vision automates this audit in seconds.

Rakam designed and deployed the mobile computer vision engine that enables field reps to photograph a shelf and instantly get a structured audit: product identification, facing count, price and out-of-stock detection. An audit that averaged 30 minutes is reduced by over 50%.

The solution is deployed in production with studies conducted for brands like BEL/Materne, Mars and St Michel. Field teams use it daily to make their audits more reliable and save time in stores.

96%

Recognition Accuracy

92%

User Satisfaction

-50%

Field Audit Time

Discover our products to build your own AI retail solution.

Roadmap

Suggested AI Roadmap for Your Retail Software

Based on our experience with companies like Statigest, here is the progression we recommend.

Q1 — Quick Wins

Field Productivity

→ Automated field data entry

→ Conversational BI assistant

Goal: reduce data entry time, make data accessible in natural language

Q2 — Computer Vision

Vision and Planning

→ Computer vision product recognition

→ Intelligent visit planning

Goal: automate shelf audits, optimize field routes

Q3 — Advanced Analysis

Compliance and Recommendations

→ Theoretical vs actual planogram comparison

→ Promotion recommendations per retailer

→ Merchandising gap detection

Goal: ensure shelf compliance, maximize promotional ROI

Q4 — Predictive

Forecasting and Optimization

→ Sales forecasting per store

→ Field route optimization

→ Assortment impact simulation

Goal: anticipate demand, maximize field coverage

Each roadmap is tailored to your context. This progression is indicative and adjusts based on your priorities and technical maturity. Discover our complete AI roadmap framework.

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